Shipping & Delivery

Welcome

We are delighted to craft a special piece just for you. Thank you for choosing our handmade leather goods. Every item is meticulously crafted by artisans, not mass-produced, and we look forward to it reaching you as soon as possible.

Please note that our stock is limited, and some items may not be available immediately.

The Uniqueness of Handmade Goods

Each of our products is handcrafted by skilled artisans rather than mass-produced. As a result, every piece has a unique texture and detailing.

Minor marks, natural leather variations, or slight asymmetry are not flaws, but rather the charm and warmth of handmade craftsmanship. We strive for excellence, yet true perfection comes from the uniqueness of each item.

International Shipping

Orders are shipped within 1–3 business days from our workshop in China. For items marked as Workshop Products, please allow 5–7 business days for processing and preparation before shipment.

Our shipping fees include applicable customs duties and fuel surcharges, so there are no additional charges after checkout.

Shipping Regions & Rates

During non-promotional seasons, delivery times are typically faster.

Region	Countries/States	Shipping Fee	Delivery Time
USA	Wyoming, Wisconsin, West Virginia, Washington, Virginia, Vermont, Utah, Texas, Tennessee, South Dakota, South Carolina, Rhode Island, Pennsylvania, Oregon, Oklahoma, Ohio, North Dakota, North Carolina, New York, New Mexico, New Jersey, New Hampshire, Nevada, Nebraska, Montana, Missouri, Mississippi, Minnesota, Michigan, Massachusetts, Maryland, Maine, Louisiana, Kentucky, Kansas, Iowa, Indiana, Illinois, Idaho, Georgia, Florida, District of Columbia, Delaware, Connecticut, Colorado, California, Arkansas, Arizona, Alabama	≥ $129 → Free Shipping < $129 → $15 Shipping	7-12 business days (estimated)
Canada	Manitoba, Nova Scotia, Saskatchewan, Alberta, British Columbia, Quebec, Ontario	≥ $129 → Free Shipping < $129 → $15 Shipping	10-15 business days (estimated)
Europe	Spain, Slovenia, Slovakia, Romania, Portugal, Poland, Norway, Netherlands, Luxembourg, Lithuania, Latvia, Italy, Ireland, Iceland, Hungary, Greece, Germany, Finland, Estonia, Denmark, Czech Republic, Bulgaria, Belgium, Austria, Switzerland, Croatia, Malta, Liechtenstein, Monaco, San Marino, Andorra, Vatican, Sweden, France, United Kingdom, Serbia, Turkey	≥ $149 → Free Shipping < $149 → $15 Shipping	3-10 business days (estimated)
Australia	New South Wales, Queensland, Victoria, South Australia, Western Australia, Australian Capital Territory	≥ $129 → Free Shipping < $129 → $15 Shipping	7-15 business days (estimated)
Middle East – GCC	Oman, Bahrain, Kuwait, Qatar, Saudi Arabia, United Arab Emirates	≥ $189 → Free Shipping < $189 → $22 Shipping	8-12 business days (estimated)
Asia	Singapore,South Korea,Japan	≥ $79 → Free Shipping < $79 → $5 Shipping	3-10 business days (estimated)
China	Macau, Taiwan, Hong Kong	≥ $59 → Free Shipping < $59 → $5 Shipping	2-5 business days (estimated)
Africa	Kenya, South Africa, Nigeria, Mauritius	≥ $149 → Free Shipping < $149 → $20 Shipping	13-16 business days (estimated)

USA

Countries/States: Wyoming, Wisconsin, West Virginia, Washington, Virginia, Vermont, Utah, Texas, Tennessee, South Dakota, South Carolina, Rhode Island, Pennsylvania, Oregon, Oklahoma, Ohio, North Dakota, North Carolina, New York, New Mexico, New Jersey, New Hampshire, Nevada, Nebraska, Montana, Missouri, Mississippi, Minnesota, Michigan, Massachusetts, Maryland, Maine, Louisiana, Kentucky, Kansas, Iowa, Indiana, Illinois, Idaho, Georgia, Florida, District of Columbia, Delaware, Connecticut, Colorado, California, Arkansas, Arizona, Alabama

Shipping Fee: ≥ $129 → Free Shipping
< $129 → $15 Shipping

Delivery Time: 7-12 business days (estimated)

Canada

Countries/States: Manitoba, Nova Scotia, Saskatchewan, Alberta, British Columbia, Quebec, Ontario

Shipping Fee: ≥ $129 → Free Shipping
< $129 → $15 Shipping

Delivery Time: 10-15 business days (estimated)

Europe

Countries/States: EU countries, UK, Switzerland, Norway, etc.

Shipping Fee: ≥ $149 → Free Shipping
< $149 → $15 Shipping

Delivery Time: 3-10 business days (estimated)

Australia

Countries/States: New South Wales, Queensland, Victoria, South Australia, Western Australia, Australian Capital Territory

Shipping Fee: ≥ $129 → Free Shipping
< $129 → $15 Shipping

Delivery Time: 7-15 business days (estimated)

Middle East – GCC

Countries/States: Oman, Bahrain, Kuwait, Qatar, Saudi Arabia, UAE

Shipping Fee: ≥ $189 → Free Shipping
< $189 → $22 Shipping

Delivery Time: 8-12 business days (estimated)

Asia

Countries/States: Singapore

Shipping Fee: ≥ $79 → Free Shipping
< $79 → $6 Shipping

Delivery Time: 3-10 business days (estimated)

China

Countries/States: Macau, Taiwan, Hong Kong

Shipping Fee: ≥ $59 → Free Shipping
< $59 → $5 Shipping

Delivery Time: 2-5 business days (estimated)

Africa

Countries/States: Kenya, South Africa, Nigeria, Mauritius

Shipping Fee: ≥ $149 → Free Shipping
< $149 → $20 Shipping

Delivery Time: 13-16 business days (estimated)

Frequently Asked Questions

1. Factors Affecting Delivery Time

Delivery times may be affected by:

Custom inspections and clearance procedures
High volume periods (e.g., Christmas, Black Friday)
Air freight fluctuations
Local last-mile delivery efficiency
Weather or unforeseen events

We appreciate your patience – the wait is for a handcrafted piece made with care.

2. Order Consolidation & Split Shipments

Multiple items may be consolidated for safe delivery
Large items (e.g., travel bags, backpacks) may be shipped separately to avoid damage
Split shipments will have multiple tracking numbers, accessible via the tracking page

3. Address Changes After Shipping

Once shipped, addresses cannot be modified in the system
After arrival, contact local carriers to update the address if possible
Returned packages due to incorrect addresses will incur additional shipping fees by the buyer
Please ensure accurate and complete shipping information when placing orders

4. Tracking

After shipping, a confirmation email with tracking numbers and links will be sent
You can also track via our website using your order number and registered email

5. Lost or Missing Packages

All packages are insured. In case of loss, a replacement will be arranged
Insurance claims generally take ~30 days for most non-EU countries
A signed statement of non-receipt may be required
You will not lose payment due to lost packages; we will assist in resolution
Customs inspections may result in package openings

6. Package Shows “Delivered” but Not Received

Tracking may sometimes show “Delivered” before actual receipt
Check with neighbors, building management, or post office first
If not received within one week, submit a claim to the carrier and notify us for assistance

7. Returned Packages

Packages may be returned due to:

Invalid or incorrect addresses
Missing apartment/building numbers
Carrier unable to safely deliver
Recipient moved or refused delivery

Returned packages will be sent to the local warehouse for reshipment; this process may take longer and refunds are not supported.

8. Delivery Safety Advice

We are not responsible if packages are stolen after delivery confirmation
Consider using secure addresses or PO boxes

Disclaimers & Policies

1. Intellectual Property

All content on this website (images, copy, logos, packaging design, etc.) is protected by copyright. Unauthorized use is prohibited.
Any infringement will be pursued legally.

2. Policy Change Rights

We reserve the right to update this shipping policy at any time without prior notice.
Updates will be posted immediately on the website; please check regularly for the latest information.