We want you to be completely satisfied with your purchase. However, due to the handcrafted nature of our products and international shipping, we kindly ask you to review our return policy before placing your order.

Return Eligibility

• Returns must be requested within 15 days of delivery.

• You may return most new, unused, and unopened items within 15 days of delivery for a full refund.
  However, please keep in mind that international shipping can be costly and time-consuming.
  If you wish to return your item because of personal preference, we recommend reselling it on a second-hand platform like eBay.

Non-Returnable Items

1. Used or visibly worn items

2. Items with scratches, stains, odor, or deformation that affect resale

3. Customized or personalized products

4. Sale items and discounted goods

5. Free gifts and bonus items

6. Final-sale or clearance products

Please note: Due to the handmade nature of our products, slight variations in texture, color, or stitching are natural and not considered defects.

Return Process

1. Contact us at [[email protected]] with your order number and reason for return.

2. Once approved, we will send return instructions.

3. Return shipping costs are covered by the customer, unless the return is due to our error.

Refund Processing Time

• Refunds will be processed within 2–5 business days after we receive and inspect your return.

• Depending on your payment provider, it may take additional time for the refund to appear in your account.

Important Notes

• We reserve the right to refuse returns that do not meet the above conditions.

• Refunds will be issued to the original payment method, excluding original shipping costs.

• We do not offer exchanges at this time.